About Us

Acumen carries its work through a network of specialists of high expertise, sincerity, and wide experience in the areas of eGovernment and ICT4D and has successfully worked with government and multi-lateral donor clients across countries in Asia, Africa, Europe and the Pacific. Acumen brings, through its exclusive network of professionals, over 150 person years of experience across a vast spread of countries in Asia, Africa, Europe and the Pacific, in providing strategic consulting services in the above domains.

Our work typically falls in one or more of the following categories.

• Drafting eGovernment Policies, Strategies/Plans (national/ provincial/ local/sectoral).
• Policy Assistance and Programme Management Support for eGovernment.
• Research-based consulting on specific components of eGovernment (Business Process Re-engineering, Interoperability, Enterprise Architecture, eGovernment Change Management, Capacity Building etc.).
• Efficacy of eGovernment Interventions (example, Monitoring and Evaluation).
• Any other specific research-backed professional advisory work.

• Feasibility Assessment and Development of an eGovernment Roadmap for Cook Islands
• Development of a Roadmap to a Digital Strategy for Government of North Macedonia
• Development of an eIntegration Strategy for the Government of Sri Lanka
• Development of eGovernment Strategy (OneGovernment 2020) for Sri Lanka
• Development of ICT Strategic Plan for the Republic of Uganda
• Development of ICT Strategy for Bangladesh Judiciary in association with the UNDP
• Development of a BPR Methodology for Public Service Agencies of the Government of Albania
• Development of an ICT Strategy for the Agriculture and Livestock sector under the Livestock and Agricultural Marketing Project of Government of Mongolia
• Development of a revised eGovernment Policy for the Government of Namibia
• Development of a National Digital Strategy for the Republic of Sri Lanka
• Review of best practices on eParticipation for the Economist Intelligence Unit, Singapore
• Advisory services to the Government of Malawi (preparation of Terms of Reference, Review of Digital Government Strategy, Review of Enterprise Architecture, Conceptualization of PPP Options for National Broadband Network, Development of Digital Capacity Building Guidelines)
• Validation and Verification of BPR work performed by a Global Consultancy Major for the Government of Albania under a World Bank project
• Review of Technical Specifications prepared by a global consulting firm under the REDD+ project for the Ministry of Environment, Government of Nepal.
• Consultancy Services for Change Management and Institutional Strengthening for the Government of the Republic of Serbia.
• Consultancy Services for Strengthening Digital Skills and Knowledge Sharing in Governmental Institutions for the Government of the Republic of Serbia.
• Consultancy Services for preparation of Digital Transformation Model, Digital Readiness Assessment Framework and Strategic Approach for Digital Transformation for the Chief Digital Office, UNDP.
• Consultancy Services for preparation of an eParticipation strategy for the six Pacific countries of Fiji, Tonga, Vanuatu, Solomon Islands, Kiribati, and Nauru using Theory of Change for the UNDP (Pacific Office).
• Consultancy Services for preparation of an eGovernment Strategic Plan for Government of Solomon Islands, a reference framework for SIDS for the UNDP (Pacific Office).
• Consultancy Services for the review of the Niue ICT Policy, preparation of the Costed Implementation Plan for the policy, and recommendation of appropriate resource mobilisation strategies for implementation of the Niue ICT Policy.
• Feasibility Assessment and Development of an eGovernment Roadmap for Palau.